1. Limited Warranty
General Subject to the terms and conditions of this Limited Warranty and except as provided in Section 1(b), Seller warrants its cabling and products to perform to specification and to be free from defects in materials and workmanship under normal use and service, normal wear and tear excepted, for 1 year from invoice date. This Limited Warranty is only made to Buyer and may not be transferred to any third party. Seller shall have no obligation under this Limited Warranty or otherwise if:
(i) The product is improperly installed, applied or maintained;
(ii) Installed outside of stated operating parameters, altered or improperly serviced or repaired by anyone other than the Seller/Seller’s Authorized Service/Repair Center.
(iii) Damage is caused by outside natural occurrences, such as lightning, power surges, fire, floods, acts of nature, or the like.
In addition, this Limited Warranty shall not apply to:
(iv) Defects resulting from unauthorized modification, misuse, vandalism, alterations of serial numbers, other causes unrelated to defective materials or workmanship, or failures related to batteries of any type used in connection with the products sold hereunder.
2. EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. TO THE FULL EXTENT PERMITTED BY LAW, IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY (i) CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND/OR FOR BREACH OF THIS OR ANY OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY SELLER’S OWN NEGLIGENCE OR FAULT AND EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.
Any product description (whether in writing or made orally by Syston Cable Technology or Seller’s agents), specifications, samples, models, bulletin, drawings, diagrams, engineering sheets, or similar materials used in connection with the Buyer’s order are for the sole purpose of identifying the Seller’s products and shall not be construed as an express warranty or condition. Any suggestions by Syston Cable Technology or Seller’s agents regarding use, applications, or suitability of the products shall not be construed as an express warranty or condition unless confirmed to be such in writing by Seller. Seller does not represent that the products it sells may not be compromised or circumvented; that the products will prevent any personal injury or property loss by burglary, robbery, fire or otherwise, or that the products will in all cases provide adequate warning or protection.
CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THE PRODUCT FAILED TO GIVE WARNING.
However, if Seller is held liable whether directly or indirectly for any loss or damage with respect to the products it sells, regardless of cause or origin, its maximum liability shall not in any case exceed the purchase price of the product, which shall be fixed as liquidated damages and not as a penalty, and shall be the complete and exclusive remedy against the Seller.
3. Limitation on Liability to Buyer’s Customers. Buyer agrees to limit liability to its customers to the fullest extent permitted by law. Buyer acknowledges that Seller shall only be deemed to give consumers of its products such statutory warranties as may be required by law and at no time shall Buyer represent to its customers and/or users of the Seller’s products that Seller provides any additional warranties.
4. Returns and Credits. Subject to the terms and conditions listed below, during the applicable warranty period, all products claimed to be defective must be returned freight prepaid for testing to verify the defect. Upon verification of the defect by Seller, Buyer shall be entitled to an exchange of the defective product, or a credit for the price actually paid by Buyer to Seller for the defective product, at the sole discretion of Seller. We will not be held responsible for labor or material cost of replacing defective cable. Upon verification of the defect in Syston Cable Products, the defective product shall be repaired or replaced, at the sole discretion of Seller. If the defect or inability to function properly is a result of an exclusion to the warranty set forth in Section 1(a) above, Buyer will be notified and credit will be denied. In the event you have a problem with any Seller product, please call (888) 679-7866 or email at [email protected]
Shipping Address: Syston Cable Technology, 15278 El Prado Road, Chino, CA 91710. The Seller must be given notice within 15 days of discovery of any defect. Be sure to have the part number and the nature of the problem available for the customer service representative. Prior authorization MUST be obtained for all returns or credits. ITEMS SHIPPED TO SELLER WITHOUT A CLEARLY IDENTIFIED RMA NUMBER MAY BE REFUSED.
5. Miscellaneous Where any term of this Limited Warranty is prohibited by such laws, it shall be null and void, but the remainder of the Limited Warranty shall remain in full force and effect.