Return Policy

Distributors may return standard stocking item as follows:

  • All return items require a valid Return Good Authorization (RGA) that is valid for thirty (30) days from the issued date.
  • All return products must be purchased within thirty (30) days.
  • All returns must be in resalable condition and photos of return items is highly recommended to help expedite each RGA request.
  • Credit memo will be issued within fifteen (15) days after material is received and product condition is inspected and confirmed.
  • Returns may be subject to a minimum 20% restocking charge.
  • The product value is determined as either the invoiced price or the current market level, whichever is lower.
  • It is the responsibility of the customer to inspect and report any shipment of incorrect items within 24 hours of receipt of material.
  • Incorrect shipped material must be returned in its original packaging and will not be accepted if it has been altered in any way.
  • Special order items return policy may be different from standard stocking items.  Please check with Syston for more details.
  • The customer is responsible for returning freight cost.
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Become A Distributor

Syston Cable Technology believes in identifying, building and nurturing long term distributor partnerships. We seek well run, established and properly resourced distributor partners that want to grow their business as much as we want to grow ours. Our partnerships begins with our portfolio of high performance cable products with the most competitive price and our well known brands, and continue with an array of support materials and programs to insure our distributor partners are successful in their respective marketplaces.

If you or your company is up for the challenge, and the rewards that come with being a distributor partner, please take a few minutes to complete the application form below and click the SUBMIT button at the bottom. Upon review, we will call you to complete the application process. All applications are reviewed within 48 hours.